Last updated: January 6, 2025

This Privacy Policy describes how Exerceres ApS (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from exercere.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.
• Loyalty points/product reviews/referrals/gift cards saved
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information to process your payment in order to fulfill your orders.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect information using pixels, web beacons, SDKs, and cookies.

How We Use Your Personal Information

• Providing Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping, and facilitate returns and exchanges.
• Marketing and Advertising: Send marketing and promotional communications and tailor services and advertising.
• Security and Fraud Prevention: Detect, investigate or act on fraudulent or malicious activity.
• Communicating with You and Service Improvement: Provide customer support and improve our Services.

Cookies

For specific information about the Cookies we use with Shopify, see Shopify Cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, or as otherwise described in this Privacy Policy. This includes vendors, business and marketing partners, affiliates, or in connection with business transactions such as mergers or bankruptcy.

Third Party Websites and Links

We are not responsible for the privacy or security of third-party websites linked from our Site.

Children's Data

The Services are not intended for children under 16. If a child provides personal information, you may request deletion using the contact details below.

Security and Retention of Your Information

We take reasonable measures to protect your information. Retention depends on account maintenance, legal obligations, and dispute resolution.

Your Rights

Depending on your location, you may have rights such as access, deletion, correction, portability, restriction of processing, withdrawal of consent, and appeal.

Complaints

If you have complaints about our data processing, contact us or your local data protection authority.

International Users

Your personal information may be processed outside your country of residence. Transfers will rely on recognized mechanisms such as Standard Contractual Clauses.

Contact

If you have questions or wish to exercise your rights, contact us at:

Exerceres ApS
Njalsgade 21F, 2. Floor, Copenhagen, Denmark
Email: contact@exerceres.com

For applicable data protection laws, Exerceres ApS is the data controller of your personal information.